Privacy Policy

West Wales Poundies is a a dog welfare and re-homing charity.

Our Privacy and Cookie Policy may change from time to time. To keep up to date, visit these pages occasionally. This policy covers all personal information collected by West Wales Poundies.


Data Collection

West Wales Poundies may collect personal information when you: re-home or foster a dog register with us for information sign up for publications or newsletters become a dog sponsor contact our service centre volunteer or fundraise for us pledge or donate or sign up for an event support one of our campaigns purchase from merchandise/raffle etc from us telephone, write, contact us online or text us or provide your personal information in some other way.


The information we collect might include your name, communication preferences, email address, postal address, IP address, telephone number, mobile number and date of birth. We might collect your bank account details, so we can process donations, sponsorship or membership, or your taxpayer status so we can claim Gift Aid. In some cases, we may also collect information about you from publicly available sources. We also use this information to help us provide and improve our services as a charity and to keep a record of our communications with you.


Sensitive Data

We only collect sensitive personal information about supporters unless there is a clear reason for doing so. For example, we might collect health information if you are participating in a marathon or similar fundraising event. We might collect information on whether there are children in your household if you are planning to rehome a dog. Or we might collect information to enable us to recognise and respond to the needs of a vulnerable person. We will only collect and record information to make sure that we can enable you to support our work in the way you choose. A clear notice will be provided when we ask you to give this kind of information, so you know why we need it.


Website and Cookies

Cookies help us to assess and improve our website and can provide useful information. When you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We use this information only to monitor traffic on our website.

When you visit website, a cookie identifies and tracks your visit to collect statistical information. These cookies tell us what web pages have been visited, or how many times certain pages have been visited. This type of cookie also makes your visit easier, for example remembering you as you make an order from us, so you don’t have to re-enter details. These ‘session cookies’ are deleted when you leave our site. These ‘first party’ cookies have no way of identifying you. They aren’t tied to personally identifiable information and can’t be used retrospectively to track you. When you view pages on our website and select the option of ‘remember me’, a cookie will be placed on your computer that will remember your computer’s details. The cookie doesn’t identify you as an individual, just the computer you used, to make using the website easier for you next time. You may also notice some cookies that aren't from WWP. If you’d prefer to avoid any of these, you should delete cookies after your visit. Or you could use your browser's anonymous usage setting, such as ‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari.


What information we collect about you

We may collect personal information about you. We only collect sensitive information about you when there is a specific reason to do so, and with your consent, or where we have identified an alternative valid legal basis. We want you to feel confident about your information and how we use it when you support our work and dogs in our care.

We do not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.


Changing how you’d like to hear from us

Please help us get things right by telling us when your contact details and other personal information changes. At any time, you can change how we contact you, or ask us to stop contacting you altogether. Get in touch with us. Please note that if you tell us you no longer want to hear from us, and you are on our supporter database, you may receive a few items in the following weeks. This is because we must select supporter information a few weeks in advance of sending post to you. If you ask us to stop contacting you altogether, we will keep your contact information, such as name, address, email and phone number on our suppression list, to ensure that you do not receive unwanted future communications.

Your Rights - You have several rights under data protection legislation. Complaints If you have any complaints about the way in which we have used your personal information, please get in touch with us. We will be happy to discuss your concerns.